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The FBI’s missed warnings

The Phoenix memo, Zacarias Moussaoui and the wall between agencies

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The Phoenix memo

A warning about flight schools that sat unread.

On 10 July 2001 Kenneth Williams, an agent in the Phoenix office, wrote that he believed there was a coordinated effort by bin Laden to send students to the United States to attend civil aviation schools. He recommended a national survey of flight schools. [1]

The memo went to headquarters and two agents in New York. No managers at headquarters saw it before 11 September, and New York took no action. Williams told investigators he was not warning about suicide pilots; he was thinking of a Pan Am 103-style bombing. The Commission said that had it been acted on promptly, “we do not believe it would have uncovered the plot,” though it might have made the FBI take Moussaoui more seriously. [2]

What we can’t tell you. The inspector general found none of the supervisors the memo was addressed to saw it before 11 September; we did not verify whether any man it named was linked to the plot.

The sources

  1. DOJ Inspector General, 2004 (released 2006): the Phoenix electronic communication ↗

    How the FBI handled an agent’s July 2001 warning about extremists in flight schools.

  2. 9/11 Commission Report, chapter 8: “The System Was Blinking Red” ↗

    The summer 2001 threat reporting, the 6 August PDB, the Phoenix memo, Moussaoui and the missed chances on Hazmi and Mihdhar.

The Moussaoui case

“Crash it into the World Trade Center.”

Moussaoui, a French national, had $32,000 in the bank and no good explanation for it, and wanted to learn to “take off and land” a Boeing 747 though he had little flying knowledge. Minneapolis agents learned he held jihadist beliefs, and the INS arrested him for overstaying his visa; a deportation order followed on 17 August. [1]

The agents wanted to search his laptop. Headquarters said there was not enough for a criminal warrant or a FISA warrant, which required evidence he was an agent of a foreign power. In one call, according to his notes, a Minneapolis supervisor told a headquarters agent: “We want to make sure he doesn’t get control of an airplane and crash it into the [World Trade Center] or something like that.” The headquarters agent replied that Minneapolis did not have the evidence to support that. [2]

The Commission concluded that “publicity about Moussaoui’s arrest and a possible hijacking threat might have derailed the plot.” [1] A jury later chose life in prison over death for him at his 2006 trial. [3]

What we can’t tell you. Moussaoui’s exact role in the plot, as a backup pilot or for a later wave, was never settled.

The sources

  1. 9/11 Commission Report, chapter 8: “The System Was Blinking Red” ↗

    The summer 2001 threat reporting, the 6 August PDB, the Phoenix memo, Moussaoui and the missed chances on Hazmi and Mihdhar.

  2. DOJ Inspector General: the FBI’s handling of Zacarias Moussaoui ↗

    How the Minneapolis office’s August 2001 request for a search warrant stalled.

  3. U.S. District Court (E.D. Va.): Moussaoui exhibits, note to the public ↗

    How the exhibit collection is organized and its limits.

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