The day

The phone calls from the planes

Airphones, cell phones and Barbara Olson’s calls

Lanterns at the Wall of Names honor Flight 93’s passengers and crew, September 10, 2021.
NPS / C. Claycomb · Source & image context ↗

RECORD / AT A GLANCE

Disputed

The phone records, compiled by the FBI for the Moussaoui trial, show most calls were made from seat-back airphones, not cell phones. All of Flight 77’s calls were by airphone. The details of Barbara Olson’s calls remain murky: the record lists one attempt from her as unconnected and attributes four unidentified calls to her.

THE EVENTS / THE INVESTIGATION / THE STORY

The chronology.

READ THE FILE

Evidence & assessment.

Open an article for its evidence, labeled AI assessment and numbered sources. Read the complete static edition ↗

WHAT PEOPLE SAY ABOUT THIS FILE

The claims, rated.

2 claims people make about this file, each rated documented, partly true, disputed, unproven or false. Think a rating is wrong? Use Dispute or Support, or join the Discussion.

PARTLY TRUE The morning of 11 September

“Cell phones could not work from the planes, so the calls were fake.”

Most calls were made from seat-back airphones, and all of Flight 77’s were. Popular Mechanics’ experts said cell phones do work at that altitude.

Who says it: Skeptics.

The evidence in this file ↗ · On the full claims board ↗

DISPUTED The morning of 11 September

“Barbara Olson never called her husband from Flight 77.”

The FBI list shows one unconnected call from her and four calls to unknown numbers that briefers attributed to her. Ted Olson and his office say she called.

Who says it: Skeptics, citing the FBI list.

The evidence in this file ↗ · On the full claims board ↗

All 162 rated claims ↗

OPEN THE RECORD

Sources & limits.

Numbered citations in each article identify the relevant sources. These records have different purposes and evidentiary weight.

  1. 9/11 Commission Report, chapter 1: “We Have Some Planes” ↗

    The minute-by-minute account of the four flights and of the FAA and NORAD response, including the 10:03:11 crash time of United 93 and when the shootdown order reached the pilots.

  2. 9/11 Commission Report: endnotes ↗

    The notes carry many of the report’s most specific findings, including the put-options trading, the phone-call records and the Vigilant Guardian exercise.

  3. Democracy Now!, 11 September 2006: Loose Change filmmakers debate Popular Mechanics ↗

    A long, even-handed debate between the two sides.

  4. FBI FD-302 interview of Theodore Olson, 11 September 2001 ↗

    Olson tells the FBI his wife called twice from Flight 77. Hosted by a 9/11 skeptics’ group; scan of an FBI record.

  5. FBI/DOJ briefing to 9/11 Commission staff, 20 May 2004: Flight 93 and other cell and phone calls (Commission file scan) ↗

    The Commission’s file on calls from the planes. Hosted on a private blog; scan of a National Archives record.

← The 9/11 hub: the story, the full timeline and every file

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